Frequently asked questions
What people ask us most, answered directly.
Orders and delivery
Where do you deliver?
In Edmonton, Sherwood Park, St. Albert, Spruce Grove and Leduc. At checkout, your postal code confirms you are inside the zone. If you are in another city, message us on WhatsApp.
How much is delivery?
It is free within our delivery area.
When will my order arrive?
We message you on WhatsApp within 24 hours to confirm the order and agree a delivery day.
How do I pay?
We arrange payment with you on WhatsApp when we confirm the order.
Businesses
Do you sell wholesale?
Yes, to restaurants, juice bars, cafés, stores and distributors, with volume pricing and weekly delivery in Edmonton.
Can I try before buying in volume?
Yes. You can request a sample box from the For Business page.
Can you send quality documentation?
Yes. We can share the plant certificates, the product specification and the lot information.
The product
Does it contain sugar or preservatives?
No. It is 100% fruit pulp: no added sugar, no preservatives, no colourings.
How long does it last?
24 months frozen at −18 °C. Once thawed, use it within 24 hours and do not refreeze.
How much juice does one bag make?
A 500 g bag with 1 litre of water makes roughly 1.5 litres.
Where does the fruit come from?
Colombia and Ecuador. It is processed by certified contract plants and imported by Latin Frozen Fruit Inc. under CFIA SFC licence 8N4VTY3L.
Can't find your answer?
Message us on WhatsApp. A person replies.